Make the boundaries between systems clear
Integration starts with deciding which system owns each record, what should be exchanged and when. We review the available access methods and the checks needed to keep both sides consistent.
Connections we can assess
API integration
Exchange information through documented, authorized APIs exposed by your applications or service providers.
Data exchange
Assess imports, exports and approved database interfaces where direct APIs are not available.
Workflow coordination
Coordinate the sequence of business events, acknowledgements and follow-up actions across connected systems.
Reliability beyond the first successful connection
We discuss authentication, field mapping, retries, duplicate handling, error visibility and reconciliation. A successful request alone does not prove that a complete business transaction has reached the intended state.
Access, API limits, vendor restrictions and environment availability can affect scope. These dependencies are identified before implementation.
Bring the system details
- Application names and the records to exchange
- API documentation, sample files and a test environment where available
- Record ownership, expected frequency and exception handling